Reviews90% of your local consumers are likely to do research online before making a purchase decision. The impact online reputation and customer reviews have on your business plays a large role in how you boost sales and expand your business. Learn More Key factors Average Star Rating Total Number of Reviews (or total lack) Review Frequency Age of Reviews Average Ratings Across Multiple Sites How a Business Responds to Negative Reviews Sentiment of the Reviews Letting people know about your great reviews Learn More Facts73% of people think a review older than 3 months is no longer relevant. four or five negative reviews about your company or product in Google search results can cost you 70% of potential new customers. if your business helps solve an issue quickly and efficiently, 95 percent of unhappy customers will come back and do business with you. Learn More Next Steps... Contact us so you can increase your rankings on all the websites people use for see your reviews including Google. Contact Us for More Information